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Uber Apologizes For Using ’N’ Word In Customer Support Tweet

Uber Apologizes For Accidentally Using The ’N’ Word In Customer Support Tweet

Uber is under fire for sending out a tweet using the “N word,” after customer @realTheeCheney demanded that the ride-sharing refund his money for a bad experience.

According to Mashable the account that Uber responded to is a troll account that will use slang in the display name and when a company’s bot replies it uses the slang in the response.

Do you think Twitter should do more to stop troll accounts?

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